> I didn't say that they weren't aware. I said that it was officially
> ignored. IOW, its not a formal support channel. It also doesn't
> mean that problems described on here are taken care of.
I understand what you are saying, but I disagree. It is not officially
ignored. What it is not is a formal support channel. That is
support@livingston.com, which I think gets ignored more than this list.
;-)
> than going through formal support channels. It is likely due to
> airing dirty laundry in public.
Sure, whatever works. I dont care HOW they find out the problems, just
that they get fixed. Airing dirt laundry is a valid way to get squeaky
wheels oiled.
> If you're having to deal with the president of the company in
> order to correct something that should be a daily operations item,
> then something is truly fscked with the company.
I disagree with this statement in principle. ;-)
~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~
Jake Messinger, VP. ph:713-772-6690 Lucent Dealer
AMS, Inc. fx:713-774-3498 Medical Billing
8300 Bissonnet #400 jake@ams.com , ICQ# 4403734 Internet Services
Houston, Texas 77074 www.ams.com/~jake and Hardware
Adjunct Professor University of Houston, CBA jake@uh.edu
~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~
INVENTOR OF the _.,-*~' '~*-,._ SQUIGGLES (c) 1978
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