> Instead of fast busy, our customers would get a recording that said all
> circuits are busy. I would get the recording when calling any exchange
> assigned to our CLEC. Less than 25% of our ports would be in use at the
This means your clec is out of truncs I bet.
> time. I can't even call the local office for the CLEC when this happens. In
> many places you would just get a fast busy instead of a recording. This will
> usually occur during Web primetime, 6 to 10 PM.
Yep, too many people using the system. The clec needs more truncs assigned
to it.
> accordingly. I got ours to recognize and fix the problem. They added many
> more trunks. The problem did occur again when the ILEC miss directed all
Good!
> I don't see how a problem with a Portmaster could cause fast busy, it would
> just result in a normal busy. Call your phone company.
I think people were reporting fast busies on PRI's when there were no more
channels open. When our pri's are full, customers get slow busies.
~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~
Jake Messinger, VP. ph:713-772-6690 Lucent Dealer
AMS, Inc. fx:713-774-3498 Medical Billing
8300 Bissonnet #400 jake@ams.com , ICQ# 4403734 Internet Services
Houston, Texas 77074 www.ams.com/~jake and Hardware
Adjunct Professor University of Houston, CBA jake@uh.edu
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