Re: (PM) AT&T WinModem
John Nowack (john@tremont.dpc.net)
Tue, 2 Jun 1998 21:20:12 -0500
>On 2 Jun 1998, John Nowack wrote:
>> I have a user with an Aptiva 2159-S80 that has a AT&T WinModem (I assume
>> now a Lucent WinModem). He cannot connect to our new PM3 (3.8b13 CT1). He
>> was using our other PM3 (3.8b13 PRI) for the last few days, but now he says
>> he can no longer connect to it either (besides, it was long distance for
>> him). Set debug 0x51 shows a seemingly normal connection up to the point
>> where it says S12: IPCP, Open LCP, IPCP Open, Connection Succeeded, but a
>> sho s12 shows the port in a CONNECTING state and there it stays until
>> he hangs up. His computer says he is connected (of course nothing works).
>>
>> Any thoughts (short of replace the modem -- He won't go for it...already
>> tried..."It used to work before you upgraded!")
>
>What does a "show modems" and "show mX" look like? Can you compare it to
>when he connects successfully to the other PM-3?
I can't produce a real one right now to capture, but it sho mx shows the
modem state active, and sho sx shows the status "CONNECTING". As I said,
debug 0x51 shows LCP and IPCP open, connection succeeded, his end shows
the connection established and it tries to send data. He is supposed to
call me tomorrow.
Is there any possibility it could be a telco issue? I have an open ticket
with Lucent and am working with GTE on a problem with abyssmal connect
rates for V.34 users, but 48-50K for K56Flex. (That wouldn't happen to be
you I talked to Friday, would it?)
John
--
John Nowack
john@dpc.net
DPConsultants, Inc.
Sys Admin -- dpc.net
309-925-2451
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