Re: (PM) AT&T WinModem

Josh Richards (jrichard@livingston.com)
Tue, 2 Jun 1998 18:57:33 -0700 (PDT)

On 2 Jun 1998, John Nowack wrote:

> I have a user with an Aptiva 2159-S80 that has a AT&T WinModem (I assume
> now a Lucent WinModem). He cannot connect to our new PM3 (3.8b13 CT1). He
> was using our other PM3 (3.8b13 PRI) for the last few days, but now he says
> he can no longer connect to it either (besides, it was long distance for
> him). Set debug 0x51 shows a seemingly normal connection up to the point
> where it says S12: IPCP, Open LCP, IPCP Open, Connection Succeeded, but a
> sho s12 shows the port in a CONNECTING state and there it stays until
> he hangs up. His computer says he is connected (of course nothing works).
>
> Any thoughts (short of replace the modem -- He won't go for it...already
> tried..."It used to work before you upgraded!")

What does a "show modems" and "show mX" look like? Can you compare it to
when he connects successfully to the other PM-3?

-jr

----
Josh Richards - <jrichard@livingston.com> - <josh@lucent.com>
[Beta Engineer] - LUCENT Technologies - Remote Access Business Unit
<URL:http://www.livingston.com/> * <URL:http://www.lucent.com/dns/>

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