> And to that bloody Livingston Tech support lamer, where the FUCK
> do you get off talking to customers or not?!?!? I don't care
> or not wether or not you care for NT, but THE CUSTOMER IS ALWAYS
> RIGHT, like it or not, and if you don't FUCK OFF, and climb
> back into your little whole, and don't ever talk to customers again,
> especially since they are the ones paying your salary.
I don't read portmaster-users often (we run radius compatible OSes..so we
are fortunate not to have to deal with these problems)
ANYWAYS,
I just read all of portmaster-users from the past 2 months...and i am very
dissapointed to even *HEAR* the attitude that 'megazone' has. This is
*not* customer service. You are getting an attitude with customers that
have spent at least $2500 on product that your company sells ? I don't
like seeing your posting of 'holding yourself back' You had better hold
yourself back kid, these are your CUSTOMERS, the ones that pay your salary.
After reading all this...i am rethinking using Livingston as my terminal
server of choice....Livingston is showing me less and less reasons to
stay with them. I already know that CISCO makes bettere terminal
servers..just waiting on RADIUS.
I run an ISP as do most of the people on this list, and to STAY
competitive we have to have *good* customer service and technical support
people answering the phones most of the day. I remember the 1 time we had
an emergency we had to wait 4+ hours to talk to someone at livingston.
Hell, my $9.95/month accounts don't have to wait more than 2 minutes.
What is the deal livingston ? Get with the program and fire this
'megazone' kid. He is bad for the company and is hurting livingston.
Get someone on this list that will respond to customers LIKE they are
CUSTOMERS rather than some asshole posting to the list.
very dissapointed.
Jonah
/~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~\
| Jonah Barron Yokubaitis | TexasNet.Inc |
| barron@texas.net * Total Internet Solutions |
| President | $9.95/month PPP access |
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
| (210) 272-8111 | info@texas.net |
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