> I have had similar support.
>
> In reference to the other complaints, I often find that the service you get is what you expect ie. if you expect poor service it seems poor no matter the actual quality.
>
Well, I expect top service. When I ask, how long, this I don't
know business does not work. They could say, there are x number of calls
before yours and we have x number of techs today, it looks like you could
be called back within x number of hours.
Christian