> I am not going to wait on hold for 3 hours or wait for a tech to call me
> some day to report a problem that they created.
I called support last Wednesday for the first time in months. I got
through to a support person in under a minute.
If Lucent doesn't know it's broken, how will they fix it?
If your phone line at home breaks, do you just wait around and hope it
magically fixes itself? No, I bet you call Ameritech or whoever to
tell them it's broke.
Brian
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