Re: (PM) lucent really starting to piss me off

jon-lists (jonlist@flanet.com)
Thu, 25 Feb 1999 17:03:00 -0500

Well well.. if this is the case I want to RMA my modem cards ASAP for
exchange with the new ones.. maybe this will fix 3.8.2 not working well for
me at all..

At 07:56 PM 2/24/99 -0700, you wrote:
>On Wed, 24 Feb 1999, Jay Teutenberg wrote:
>-| Solunet tech support today confirmed that there is a new
>-| batch of modem cards that require 3.8.2 to work.
>
>Well, i'll tell you my story. I got in a FRESH pm3, and started hooking it
>up. One of the 10 port modem cards was NOT working. I called up tech
>support, and they advised me to upgrade to 3.8.2 and that it would fix the
>problem... I say, yeah, right, i need a ticket number anyway. So the guy
>assigned me the ticket number. It came with 3.8 from the factory, and i
>put 3.8.2 on it and it fixed the problem. I called back, closed the
>ticket. So, they are NOT lying to you. I didnt believe them at first
>either, but it is true.
>
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