RE: (PM) problem started a year ago, still NOT SOLVED!

James Courtier-Dutton (dutton@livingston-ent.co.uk)
Mon, 22 Feb 1999 12:17:53 -0000

Hello Andreas

The ticket number is RQST066603 (via a reseller).
The last build to test was sent the 29th of January 1999.
As were instuctions on special procedures that were needed to install it.
Lucent Support are still waiting feedback.
Have you tried this build yet?
Best Regards
James

> -----Original Message-----
> From: owner-portmaster-users@livingston.com
> [mailto:owner-portmaster-users@livingston.com]On Behalf Of
> portmaster@dalnet.se
> Sent: Monday, February 22, 1999 09:34
> To: portmaster-users@livingston.com
> Subject: (PM) problem started a year ago, still NOT SOLVED!
>
>
> Story:
> November 1997 we installed stac card into a pm3. The pm3 started to behave
> strange and gave random reboots, several times per day. PRI interfaces
> would not always come up after the reboots which could only be solved by
> turning the pm3 off and on again. We reported all this to Livingston. Only
> solution was to remove the stac card, and it still is out of the box.
>
> Our problems are getting even worse with the new comos releases, our pm3s
> are not stable on any release over 3.7.2c3. Running anything above causes
> random reboots and huge connection problems.
>
> We have noticed that the pm3's are instable during heavy load. We have a
> second pm3 setup with maximum 2-4 simultanous connections and
> running 3.8.2
> with stac card. This works fine. We tried load balancing our
> first pm3 with
> this second one, apparently the load then got to big and both pm3's now
> randomly reboots. This is totally unacceptable.
>
> I REALLY cannot afford to buy dual-PRI pm3s just to get the average load
> well below 50% usage during peak, I need them to be working their
> ass off to
> make money.
>
> I have lost count of all stac-traces i have mailed the livingston people,
> and still not a clue of whats wrong?!?!
>
> I think I have been very patient and cooperative, but now i've had it. I
> REALLY NEED THESE PROBLEMS FIXED NOW!
>
>
> /Andreas Norman
>
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