CT1=24 channels/lines
PRI= 23 channels/lines
Vern
----- Original Message -----
From: Steve Coleman <stevec@mtinter.net>
To: Shawn Ring <shawn@integrityonline.com>;
<portmaster-users@livingston.com>
Sent: Thursday, February 04, 1999 3:34 PM
Subject: Re: (PM) No answers!
>Shawn Ring wrote:
>
>> I have PM3s using channelized T1s. I am experiencing, to often
to ignore,
>> problems where a customer will dial in and get no answer. It ill just
>> remain silent, not even a ring. I have plenty of lines ready to except
the
>> calls. I see them close to fill up every night. But this problem
happens
>> anytime during the day and I have PM3s available. Could this be a telco
>> issue, or are the PM3s just not answering?
>>
>> I am also finding 2 portmasters with a bad modem. I have put in
"set m32
>> off" to busy the bad ones out (neither of them are m32, I am just using
>> this one as an example), will that cause the issue in the first
paragraph?
>>
>> Thank you ahead of time for your help!!
>
>Hi Shawn,
> Same equip, same problems. It's been consistant through 3
ComOS's. It
>has to be a modem/telco thing. I get the same thing from home now and then,
it takes
>me a couple of tries to get the handshake.
>
>Don't forget, with the channelized T1's, each T1 has one modem/line that is
used by
>the telco (at least thats what they tell me). So, with 2 T1's with 48
modems, you will
>only have 46 modems availible for callers.
>
>We have a great relationship with the local telco engineers. They can't
find anything
>on their end, either. We have a wide range of new and old lines. We set up
computers
>here in the office and they get 52000 connects, take the computer home and
get 28800.
>
>One of our techs was getting 52000 consistantly. He moved 5 miles closer to
the CO but
>now is lucky to get 26000. We have one little hollow that can't even get a
dialtone on
>a modem though their phones work fine. The modems connect fine when they
bring them
>in(figure that one out, I'll buy you a present) :).
>
>Last night, I switched my primary PM from 3.8.2 back to 3.8., now people
who have
>never had a problem, are calling in with "can't establish a network
connection" error.
>
>I can't get connections with Rockwell, Xircom, and numerous other modems.
I've tried
>all the init string tricks that have been posted here on the Rockwell,
nothing works.
>We have figured out that any modem that has dual drivers, flex/v90, will
not connect
>to our PM's. They all get the "can't establish a network connection" error.
>
>I don't know what else to do other than give our users the LTWinmodem at
cost. This is
>the only modem that has no problems. But even with it, it's all according
to the phone
>lines between the user and the CO, on what kind of connect they get.
>
>Steve
>
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