Re: (PM) Two weeks later, and still no working ComOS

Larry Vaden (vaden@texoma.net)
Tue, 28 Jul 1998 19:21:31 -0500

Lucent,

This is not about beta(s). This is about production code.

The gentleman below is pleased with ComOS 3.7.2c.

Yours truly is not; it does not meet our needs (mixed analog and ISDN
environment) (tossing aside the V.90 issue).

Other users on this list are also known to be displeased with the last
release version, released about 4 months ago.

We look forward to ComOS V4.0 for the PM3; surely the V.34 modem code you
are releasing with the PM4 is superior to what is available at this time for
the PM3.

Better communications from top management about ComOS status would also be
appreciated, in the forum of your choice.

-----Original Message-----
From: Mike Oas <moas@thot.net>
To: portmaster-users@livingston.com <portmaster-users@livingston.com>
Date: Tuesday, July 28, 1998 6:48 PM
Subject: RE: (PM) Two weeks later, and still no working ComOS

|Lucent,
|
| Please don't rush things like your competitors. I have heard very little
|that was good about their V.90 ordeals. I, for one, would rather wait for
|good code than crap. The term "beta" should not be new to folks on this
|list... gripping about your financial woes after relying on a beta is just
|plain stupid. I understand that people may have picked up their PM3s
before
|V.90 was an issue, hence the frustration. However, it still isn't a
|"standard" and ISPs should know better than to let their competitors snow
|their clients. If you take a leadership role in your respective regions
and
|inform the public that all is not what it seems, they will likely wait for
|the right code when it arrives. You'll also come off as the experts and
|this will build a more loyal customer base. Have some of your preferred
|customers post information to your web sites about how they respect your
|position - this is really quite easy when you think of it... Let's face
it,
|90% of the clients out there couldn't tell you what V.90 means, just that
it
|is better... for some reason. Fill in the blanks for these people and
|they'll respect you for it in the long run.
|
|Just my $0.02 worth...
|
|Mike
|moas@thot.net
|
|-
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|Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>
|

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