At 01:36 PM 7/9/98 -0400, Rick Foos wrote:
>We've run into this quite a bit, we have them do the following in order:
>
>
>Remove all the installed network components in the Network Control Panel,
>Click OK
>
>Do NOT restart.
>
>Open Add/Remove Programs, click on Windows setup, open Communications and
>uncheck Dial-Up Networking.
>
>Click OK until your back to the control panel.
>
>Do a shutdown and power the computer off.
>
>Restart and reinstall Dial-up Networking and the network components and it
>should work fine.
>
>Also, make sure they don't have multiple copies of TCPIP installed.
>
>
>At 11:52 AM 7/9/98 -0500, Lee Verberne wrote:
>>
>>A customer of mine has a Packard Hell machine running Windows 95 A.
>>
>>This customer can connect, but can't do anything once connected.
>>pings fail with Error Code 10091, which, in my experience, usually means
>>TCP/IP needs to be installed.
>>
>>I have attempted to reinstall TCP/IP multiple times, without success.
>>Each time, Windows doesn't copy any new files, it just adds items to the
>>registry.
>>
>>Is there a way that I can FORCE the new files to be copied?
>>
>>Thanks,
>>-Lee
>>
>>-
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>>
>>
>
>Richard Foos
>Erienet Communications
>440/960.5300
>440/960.5301 fax
>rick@erienet.net
>
>
>-
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