Re: (PM) Modem connection difficulties

Ed Seiler (pman@rcia.com)
Mon, 22 Jun 1998 14:41:06 -0700

These are people that are currently connected and now can not connect?

Ed
RCIA <<Relatively Cheap Internet Access>>
Redmond, WA

>I doubt it - it's an intermittent problem. I've had people install the
>DUN update (results pending), but the problem is only getting worse -
>another 3 or 4 calls today.
>
>Steve Dispensa
>Systems Administrator
>Midwest Internet Services
>
>
>On Mon, 22 Jun 1998, Ed Seiler wrote:
>
>> Sounds like no TCP/IP to me.
>> check to make sure that DNS is disabled in
>> control panel/network/tcpip/properties/DNS tab
>> If they have the Bell internet service number in TCP/IP properties, then
>> it will probably play heck with your dialin.
>> Bell have a proxy set somewhere in the browser? That'll do it every time.
>> Also check your syslog and see if it is getting assigned an ip.
>> When in doubt, delete everything in the Network section of Control panel
>> configuration stuff and dial up adapter in Add/Remove Programs/Windows
>> Setup and reload everything. (won't fix the proxy checked).
>> I had one where there was a proxy client installed and finally stumbled
>> on it in the control panel. The machine was bought at a Microsoft antique
>> sale.
>>
>> Ed
>> RCIA <<Relatively Cheap Internet Access>>
>> Redmond, WA
>>
>>
>>
>>
>>
>> >I've noticed a disturbing new pattern of connection problems forming
with
>> >my users. I'm running PM3's with ComOS 3.7.2 and K56Flex modems
installed.
>> >
>> >A caller will dial in and get connected at good speeds (40+ K with a
Kflex
>> >modem, 33.6 with a V.34). However, _often_ she will not be able to
>> >transfer data. No name resolution, no pinging (name or number), etc.
She
>> >seems to be assigned an IP address (winipcfg in Win95) as well as name
>> >server address, all of which are correct. The darned connection just
>> >refuses to transfer data. This user states that the same problem
happens
>> >with both her Jaton Modulator56 (rockwell chip) and her Atlas 33.6 on
two
>> >different boxes, but with the same phone line. And (of course), she can
>> >connect to the local Bell internet service at light speed every time.
>> >
>> >The bad part - she's an example out of a group of about 10 such calls I
>> >fielded this week. Any ideas?
>
>

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