- Steve
On Mon, 22 Jun 1998, Ed Seiler wrote:
> These are people that are currently connected and now can not connect?
>
> Ed
> RCIA <<Relatively Cheap Internet Access>>
> Redmond, WA
>
>
> >I doubt it - it's an intermittent problem. I've had people install the
> >DUN update (results pending), but the problem is only getting worse -
> >another 3 or 4 calls today.
> >
> >Steve Dispensa
> >Systems Administrator
> >Midwest Internet Services
> >
> >
> >On Mon, 22 Jun 1998, Ed Seiler wrote:
> >
> >> Sounds like no TCP/IP to me.
> >> check to make sure that DNS is disabled in
> >> control panel/network/tcpip/properties/DNS tab
> >> If they have the Bell internet service number in TCP/IP properties, then
> >> it will probably play heck with your dialin.
> >> Bell have a proxy set somewhere in the browser? That'll do it every time.
> >> Also check your syslog and see if it is getting assigned an ip.
> >> When in doubt, delete everything in the Network section of Control panel
> >> configuration stuff and dial up adapter in Add/Remove Programs/Windows
> >> Setup and reload everything. (won't fix the proxy checked).
> >> I had one where there was a proxy client installed and finally stumbled
> >> on it in the control panel. The machine was bought at a Microsoft antique
> >> sale.
> >>
> >> Ed
> >> RCIA <<Relatively Cheap Internet Access>>
> >> Redmond, WA
> >>
> >>
> >>
> >>
> >>
> >> >I've noticed a disturbing new pattern of connection problems forming
> with
> >> >my users. I'm running PM3's with ComOS 3.7.2 and K56Flex modems
> installed.
> >> >
> >> >A caller will dial in and get connected at good speeds (40+ K with a
> Kflex
> >> >modem, 33.6 with a V.34). However, _often_ she will not be able to
> >> >transfer data. No name resolution, no pinging (name or number), etc.
> She
> >> >seems to be assigned an IP address (winipcfg in Win95) as well as name
> >> >server address, all of which are correct. The darned connection just
> >> >refuses to transfer data. This user states that the same problem
> happens
> >> >with both her Jaton Modulator56 (rockwell chip) and her Atlas 33.6 on
> two
> >> >different boxes, but with the same phone line. And (of course), she can
> >> >connect to the local Bell internet service at light speed every time.
> >> >
> >> >The bad part - she's an example out of a group of about 10 such calls I
> >> >fielded this week. Any ideas?
> >
> >
>
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