Bell Atlantic recently migrated all of our analog lines coming into
Isporte/PM2E's over to a
Lucent Series-5 SLC. Since then our customer connect rates are in the
toilet for the most part
and BA can't understand. After we got past the "we only guarantee 9600 data
over voice grade
lines" garbage, they did find the loop into the SLC optioned incorrectly
and corrected that but
26.4 and below is the connect rate of the day.
Has anyone gone through this battle with telco and have some insights to
share?
When we were copper clear to the CO, 60% of our connections were 28.8 and
above.
Digitally yours,
Irve Towers
The Hub Internet Services - Washington DC - http://www.knight-hub.com/
Alternate e-mail -> support@knight-hub.com -> webmaster@knight-hub.com
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