Re: (PM) Slow Throughput

Robert Hough (rch@iserve.net)
Thu, 11 Jun 1998 14:45:50 -0500

At 12:12 PM 6/11/98 -0700, you wrote:
>What types of connections and speeds are the users complaining getting?
>Are the V.34 connects are K56Flex/V.90? Etc. What were you using >before
3.8-v90b14 and did it have the same problem?

They get good connections. On our end, we show 31.2, and 33.6 very
frequently. However, some people think it's just slower, like some form of
latency issue or something. I'm not too sure as of yet, I just threw that
up in the air, to see if anyone else has had the same types of complaints.
This way, I could determine how much time I should actually spend on this.
We've used 3.7.2, 3.7.2c3, 3.8b15. I'm not sure about the throughput on
the others, however, we've had less connection success with the others as
well.

Again, this isn't a major issue as of yet, since I have not actually seen
this myself. (Haven't had the time to really test it out). And the
complaints are few, and only from the fanatics. For the most part, I'm very
pleased with the ComOs suggested to us, as it has performed the best so
far. Users that were getting poor connect rates (19.2, 21.6, etc) almost
always get 33.6 and the 56k always hit the 41.2+ marks. This alone goes a
long with our 'average joe' user. Someone once told me it was about
presentation, and now I'm starting to see their point... :) It might be a
turd, but in their eyes, its a very pretty turd and they like it just fine. :)

-=)> Robert Hough (rch@iserve.net)
-=)> Computer Specialists, Inc.
-=)> http://www.csinc.net

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