Re: (PM) v.90 code

Russ Taylor (rtaylor@cmc.net)
Tue, 9 Jun 1998 17:19:50 -0700

Yes, it's not unreasonable for Livingston's customers, who have plunked
down over 10 grand a unit in most cases, to expect at least one more v.90
revision now that it's over a month since the last.

It is good to get the code stable. It is _better_ to keep your customers
in the loop on the progress towards this, so that we don't feel that
we're getting the big hairy shaft from Livingston.

We're stuck using b15 for the WAN card support (at the time we had no
idea that it would take Livingston over 2 months from the projected date
to come up with usable v.90 code), and it's been a rocky week since we
put it in. I would _love_ for Livingston to release b16, or post some
reasons why it is being delayed -- keep us in the loop, it gets really
OLD telling customers "We have no idea when they will shop an upgrade".

One final note, can Livingston pull the "we support v.90" crap from them
web page until they actually have a v.90 that works? That's flat-out BS
right now.

On 6/9/98 4:08 PM, Robert Du Gaue (rdugaue@calweb.com) wrote

>Can you give us some kind of time-line on either a supported release or at
>least a more stable b16? All and well that it's referred to as 'Open
>*Beta*' with an inference of 'use at your own risk', but it's getting
>rather annoying watching customers cancel to go to an X2/V.90 ISP. I've
>held off installing the 'Open *Beta*' to this point but it seems that it's
>been out long enough that I'd have expected a b16 or something more
>supported rather then the current state of this type of v.90 support. It's
>available enough on the consumer side that I get quite a few calls of 'Do
>you support v.90' only to have to tell them 'not yet, but soon' and pretty
>much count of them finding an ISP that does. :(

-- 
Russ Taylor (rtaylor@cmc.net, http://www.cmc.net/~rtaylor/)
Chambers Multimedia Connection Help Desk
"Elvis didn't die, he just went home" -- K.

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