I've got 4 US Robotics MP-16's (basically 16 Courier modems in a rack
mount box). My only solution so far is to toggle the power on the modems,
not the portmaster.
-----Original Message-----
From: Jake Messinger <jake@ams.com>
To: Adam Snodgrass <support@atomic.net>
Cc: portmaster-users@livingston.com <portmaster-users@livingston.com>
Date: Thursday, 04 June, 1998 17:36
Subject: Re: (PM) Stuck Modems on PM2E
>On Thu, 4 Jun 1998, Adam Snodgrass wrote:
>
>> Hello,
>>
>> I am curious if anyone has a way to force a modem to reset from the
command
>> prompt of the PM2E. Occasionally, one of the modems connected to one of
my
>> PM2E's will hang, and the Portmaster will show it stuck on 'USERNAME'.
The
>> modem seems to hold DCD high, and will not respond to a port reset. I
end
>> up having to go to the site and toggle the power on the modem bank, which
is
>> inconvenient to say the least. The modem banks are USR MP-16's. Any
help
>> you can provide will be most appreciated.
>
>Ive had this happen a few times. And it seems as tho its the modem.
>Nothing I do on the portmaster including rebooting the portmaster will get
>the modem reset. I have to physically turn it off and back on.
>
>What modems are you using?
>
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>
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