(PM) Stuck Modems on PM2E

Adam Snodgrass (support@atomic.net)
Thu, 4 Jun 1998 17:01:59 -0400

Hello,

I am curious if anyone has a way to force a modem to reset from the command
prompt of the PM2E. Occasionally, one of the modems connected to one of my
PM2E's will hang, and the Portmaster will show it stuck on 'USERNAME'. The
modem seems to hold DCD high, and will not respond to a port reset. I end
up having to go to the site and toggle the power on the modem bank, which is
inconvenient to say the least. The modem banks are USR MP-16's. Any help
you can provide will be most appreciated.

TIA,

Adam Snodgrass

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