Re: (PM) Stuck Modems on PM2E

Jake Messinger (jake@ams.com)
Thu, 4 Jun 1998 16:29:39 -0500 (CDT)

On Thu, 4 Jun 1998, Adam Snodgrass wrote:

> Hello,
>
> I am curious if anyone has a way to force a modem to reset from the command
> prompt of the PM2E. Occasionally, one of the modems connected to one of my
> PM2E's will hang, and the Portmaster will show it stuck on 'USERNAME'. The
> modem seems to hold DCD high, and will not respond to a port reset. I end
> up having to go to the site and toggle the power on the modem bank, which is
> inconvenient to say the least. The modem banks are USR MP-16's. Any help
> you can provide will be most appreciated.

Ive had this happen a few times. And it seems as tho its the modem.
Nothing I do on the portmaster including rebooting the portmaster will get
the modem reset. I have to physically turn it off and back on.

What modems are you using?

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Jake Messinger ph:713-772-6690 Lucent Dealer
AMS, Inc. fx:713-774-3498 Medical Billing
8300 Bissonnet #400 jake@ams.com Internet Services
Houston, Texas 77074 www.ams.com/~jake Business Management
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