For those that will say: open a ticket with Livingston. Yes I did, but
this was of no help, since it's almost impossible tohave the error happen
when they can see it for themself, and the client is not willing to wait
with the line down (and his web server off the air) for livingston to get
back to them. I have been waiting for over a week now for a callback from
support on a simmilar problem.
On a simmilar note, how long should I wait for a response after mailing a
major (IMHO) routing problem with the PM to the support@livingston.com
(not counting the automatic one).
K
On Thu, 26 Feb 1998, Scott Priddell wrote:
> I am having problems with my ISDN stablility for one of my clients. The
> configuration is using a PM2-E with a MOD10I-U board and an OR-U. I
> followed the initial configuration as setup out in the manuals and
> everything worked well, in testing.
>
> Now that we are in production I am having some problems with the reliabilty
> of the connection. The lines keep dropping (setup for continous) and are
> unable to reconnect, plus when looking at the ports there is a number of errors.
>
> What I need to determine is where the problem is, the ISDN lines, the
> equipment, or the configuration?
>
> What tools can you use to isolate the problem.
>
> Thanks
> Scott
> ___________________________________________________________
> Scott Priddell
> Systems Consultant
> Inverness Consulting Limited
> priddell@inverness-con.sk.ca
>
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