contacting support (was Re: (PM) win95 PPP via RS232 cable into PM2 ?)

NOT a LE employee (livingston@iav.com)
Mon, 23 Feb 1998 18:14:37 -1000 (HST)

On Sun, 22 Feb 1998, Kai wrote:

> > From: Andy Cook <andy@denver.net>
> > cc: portmaster-users-digest@livingston.com, support@livingston.com

Oops I haven't had a chance to format my letter that explains it....but,

Support should not be cc or bcc'd....

Send them directly instead and note if you've sent a copy to portmaster-*

> oops. Everyone please stop Cc:'ing the poor guys at support@livingston.com
> at this time, thank you :). I should probably have Bcc:'d them.

My fault having propagated this fallacy 8\

--
Aloha from Paradise,

Sherwood

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