Re: (PM) Problems with ??

NOT a LE employee (livingston@iav.com)
Tue, 27 Jan 1998 21:33:00 -1000 (HST)

On Tue, 27 Jan 1998, stathy wrote:

> I have been having some problems with a few customers of mine and it is a
> confusing situation. They seem to be having problems with their dial-up
> connection. They connect fine but they cannot exchange data or view any web
> sites or anything. When I run sho sess from the command line it shows that
> they are idle as long as they have been connected. This only seems to happen to
> a few of my customers and appeard somewhat random. We have had some problems
> after applying the BSDI 3.1 patch for radius, but it does not seem likely that
> it is radius.
> OS&IAS - BSDI 3.1 and PM3

1) Can they visit sites via IP address rather than DNS, if so check their
DNS settings
2) When they are online, do they reply to a ping? If not then most likely
their tcp/ip stack is hosed...

http://www.iav.com/~livingston/win95.html is my setup for customers

And I usually just delete out the icon to dial up to my service and reset
the settings first, as occasionally it seems the registry or something
messes up.....

--
Aloha from Paradise,

Sherwood

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