> If there is one thing I hate more than anything its when someone in the
> tech support dept. calls me up and says "X customer can't get a good
> connection to us! X's setup is just fine, phone company checked out X's
> lines, X still can't get a good connection...". I love livingston stuff,
> the PM2ERs I use are great solid stuff, and so many customers are squealing
> for 56k (& ISDN...) that I have convinced the boss to dump the old hardware
> and get 2 glistening new PM3s. However, a recent post to this list about a
> customer's diffaculty connecting to the digital modems in a PM3 with a us
> robotics modem (which certainly many of my customers use!) is scaring the
> **** out of me! Can anyone put me at ease about this? Just how good are
> those modems? Also, it will be a software upgrade to the new standard,
> right?
We have really good POTS lines where I am. Just about everyone with a
decent 33.6 modem could get 33.6 connections. The PM-3's on CT-1's don't
seem to manage 33.6 very well. Less than 1% of our connections are at
33.6 although this is somewhat skewed by the fact that we kept some analog
lines for the ones who were having problems early on with PM-3's. I don't
believe that in general there is a problem with the PM-3 and disconnects.
I can stay connected for days from home and I do. There only seem to be 2
issues that plague me. The worst is the 33.6 issue. The other issue is
latency while playing quake. We run our own Quake servers and there are
brief pauses when connected to the pm-3 which are not there with the
analog pool and the PM-2's. I don't know what causes it but it is real.
In all other ways the PM-3's are superior units. I am hoping that the
next release will solve these two problems for us.
Doug Ingraham From the Ferengi Rules of Acquisition.
Rapid City, SD "War is good for business."
USA "Peace is good for business."
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