Re: (PM) DUN problems at remote PM3

Larry A. Weidig (lweidig@excel.net)
Thu, 13 Nov 1997 08:30:11 -0600 (CST)

On Thu, 13 Nov 1997, Robert M. Zachok wrote:

> We have a remote POP that's connected to our main site via a full
> DS1. Located there are several PM2s (3.7) with USR courier modemsand
> one PM3 (3.7.2 PRI 5ESS). We recently added a second PRI and modems
> to the PM3, and around the same time upgraded from 3.7.1c1 to 3.7.2.
>
> Since that time, we've been getting an inordinate number of customer
> complaints from win 95 users that they cannot connect to the PM3
> (unable to negotiate a compatible set of protocols). Since the
> PM2s are on a separate hunt, the customers dial into that hunt &
> bingo, they connect just fine.
>
> All radius servers are at our central POP, so the remotes are
> authenticating via a DS1. Traffic on the link peaks at 396kbps,
> so we're not saturating the link at all.
>
> Has anyone else seen a problem like this? We're going to configure
> another radius server and place it at the site, but I don't think that I
> want to just ignore this issue. MZ, any other similar complaints?

Bob:
We had the exact same problem under nearly identical setup. We
simply reflashed the 3.7.2 ComOS onto the unit and have not has the
problem since.

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