- Steve
- Systems Manager
- Community Internet Access, Inc.
- Gallup and Grants, New Mexico
On Wed, 12 Nov 1997, Alexander Blauvelt wrote:
> What K56Flex modem is a GOOD modem to recommend to customers to work well
> with the PM3s ?
>
>
> > I had a great call today from a customer that has just bought a Hayes
> > 56K Voice modem, he had problems staying connected and only connected at
> > 33,600. (we have PM3 ComOS 3.7.2 and 56K modems)
> >
> > Before ringing me he called Hayes support after 4 hours of trying he
> > finally got through. He told them what the problem was and the engineer
> > said, 'there is no upgrade for that modem it must be your ISP'. Then he
> > said 'Try ISP X, I know their system works OK with that Modem'., I
> > happen to know that ISP X use Ascend.
>
> Thats pathetic.
>
>
>
> Alex
> Online Gateway
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