Re: (PM) Problems Connecting

Jake Messinger (jake@ams.com)
Wed, 12 Nov 1997 08:31:25 -0600 (CST)

On Wed, 12 Nov 1997, Gail A. Harless wrote:

> Here's a strange one. I have a customer who has considerable difficulty
> connecting in the morning, but in the evening everything goes fine. In

That IS strange. Are you MORE or LESS busy then?

> the morning, he gets messages like that he has gotten disconnected from
> the computer he has dialed is not answering. He is the only customer who
> has written me about such a problem. Any ideas?

Try to marrow it down to see if its on certain modems or lines.

> We have a Portmaster-2e with Microcom 33.6 rack modems. I don't know what
> kind of modem he has. But given it's just a time of day problem, I'm not
> sure our modems or his modems is an issue.

That just sounds too strange.

~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~
Jake Messinger 713-772-6690 jake@ams.com
Advanced Medical Systems, Inc. jake@uh.edu
8300 Bissonnet #400 fax: 713-774-3498
Houston, Texas 77074 http://www.ams.com/~jake
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