Re: (PM) Connection problems with 56K modems.

Rick Davidson (rick@buckeyeweb.com)
Fri, 7 Nov 1997 10:22:56 -0500

We are also unable to connect customers with the Phillips and Sierra modems
since upgrading to 3.7.2

Rick Davidson
Buckeye Internet Services, Ltd.
Director of Intergalactic Affairs and Interspecies Mediation
rick@buckeyeweb.com http://www.buckeyeweb.com
Voice: 440-953-1900 Fax: 440-953-1050

-----Original Message-----
From: Phil Taylor <Phil@lansystems.co.uk>
To: portmaster-users@livingston.com <portmaster-users@livingston.com>
Cc: philc@knowware.co.uk <philc@knowware.co.uk>
Date: Friday, November 07, 1997 6:53 AM
Subject: (PM) Connection problems with 56K modems.

>Hi,
>
>Since upgrading to the 56K true digital modems and ComOS 3.7.2 on our
>PM3 generally everything has been great other than about 3 customers
>with V34/V34+ modems that now get connection problems.
>
>With these ones the modems seem to negotiate OK but they get one of the
>Win95 DUN messages (compatbile set of protocols, disconnected from the
>computer you dialed or the computer didn't answer etc etc) I got one of
>them to try using HyperTerminal to connect and sure enough they just got
>garbage. Setting speed to 19,200 at their end sorts the problem out.
>With HyperTerminal they get a Login prompt OK and with DUN they connect.
>
>Obviously this ISN'T a solution.
>
>This has happened with : Microcom Deskporte 28p, some V34 Philips modem
>and a generic internal V34+ modem.
>
>The customers aren't too anoyed as at least they can connect now but it
>isn't really a solution. I am assuming (hoping) that an Init string will
>work to sort this out but without the manuals for the different
>modems/one of the modems to test, I am a bit stuck.
>
>Any ideas ? Anyone else seeing this ?
>
>Cheers
>
>Phil
>-
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