> when I talked with the tech guy at Livingston about this, and asked him
> specifically about that exact dB level, he said that there is no reason
> for concern and we shouldn't worry about it. I am wondering if that
> explains the sudden loss of carrier and drop of connection for some of
> our users.
He's right.These levels should not be a reason for concern.
>
> Can someone help me by telling me what exactly do I need to ask my telco
> to do, to improve this. Any help would be gratly apreciated.
Ask them to program their interface for an output level of zero. If their
interface is more than a few feet from your PM-3, ask them to move it.
Use a short, category 5 twisted-pair jumper between the telco and the
PM-3.
-- Jay Hennigan jay@west.net --
WestNet: Internet service to Santa Barbara, Ventura and the world.
805-892-2133 805-289-1000 805-578-2121