PM3's and disconnects.

Jaime Bozza (wheelman@nuc.net)
Tue, 8 Apr 1997 19:58:01 -0500 (CDT)

Ok, we've solved our 14.4K problem (Modem needed a hardware reset, and now
it works just fine) ... But since today is our first official day running
with our PM3, we've had several disconnection problems. Looking at the
logs, customers that haven't ever had a problem now get disconnected.
Reason in the RADIUS logs is "Lost Carrier" ...

Is this just me? Not everyone is having the problem (at least, we haven't
been getting calls from everyone. Just a few people) but there are enough
that it's going to hurt our business. The only thing in common so far is
that the customers getting dropped off are having constant send and
receives. They seem to get dropped off more often with activity that is
more interactive in nature (net games, video conferencing, etc) ... Is
this V.42bis problems creeping up on us again?

I'm going to be calling Livingston tomorrow, but I figured I'd drop a
message here first.

Jaime Bozza
Nucleus Communications, Inc.