> > Lately I=B4ve read a lot of people bashing different companies
That=B4s really weird! What=B4s the problem?
> > in these mailing lists, like Ascent a while ago. Well,
> > here=B4s another bed time story... Please feel free to=20
> > comment.=20
>
> Thank you, I will. BTW, what mailer is it that does this wierd
> mapping where <CR> becomes "=20" and ' becomes "B4"? Hateful
> application, should be nuked. Ok, on to the comment ...
>
> > Then, before they even have shipped the PM3, they decided
> > "Hey, we decided not to sell it to you, just to US. Sorry."
>
> This did not happen. It is a communication error of some kind, but
> no way, no how, did anybody at this company (ignore my whitestone.com
> mail header, it's just my remote connection) tell you "Hey, we decided
> not to sell it to you, just to US. Sorry." At least not in those words.
> What, we want to commit international suicide? I don't think so ...
>
> > ???
>
> That's what I want to know - what _really_ happened? I think most
> likely you were told of a release delay, or (and this *would* hit
> me in ethical question space) of a pricing change for international
> customers. I don't know if either of those is the right guess, but
> I can definately say that if you heard us make that quote one of two
> things is true: We said it wrong, or you heard it wrong. We will
> sell it to you, and at it's advertised price - international considerations
> notwithstanding.
>
> > WHAT?? They publicly announced their ISP program and prices,
> > and even confirmed it by email. And then just decided not to
> > sell it afterall. I don=B4t know about US, but here in Finland
> > we call that cheating. Yeah, GREAT marketing, but still cheating.
>
> If your facts are accurate then you are correct: cheating, pure and
> simple - but I can tell you I've been here too long to believe we'd
> cheat you at anything.
>
> > When I first wanted to know about their decision, I was told to
> > contact the sales office, if they could come up with something
> > reasonable. Well, one sales person claims they have never=20
> > published any European E1/E2 ISP prices (not true), and another=20
> > claims that the European ISP program has similar prices (not true).
>
> I can't speak to either of those issues, but I would like you to write
> me back with your phone number so I can contact you and get this
> straightened out.
>
> > I just got the "ISP offer" from the local dealer, let see
> > how similar the prices are. Example PM3-E2 with 20 modems.
> > I have compared them in Finnish marks, including s&h, customs,
> > etc. ($1 =3D 4.6fim)
> >
> > US List US ISP Local ISP
> > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
> > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
> >
> > 94.000fim 51.000fim 84.000fim
>
> I was unable to make sense of this ...
>
> > So what do you people think about this? Am I unreasonable
> > when I feel cheated, and think that Livingstons ethics and
> > moral sucks?
>
> Um, it's always reasonable to feel any way you like, but until actual
> damage has been done you're not allowed to make judgement calls. :-)
>
> My teasing point being that this company RUNS on solid ethical decisions
> and we'll make the right one in this case - take THAT to the bank.
>
> At this point the only thing I can solidly agree with is that we have
> a serious communication problem going on and I'd like to handle the
> situation before it gets worse.
>
> > Who ever manages this mailing list, please feel free to=20
> > forward this to Livingston top guns too. I=B4d really want
> > to hear their comment too.
>
> Don't worry, while the list is managed internally, _all_ the top guns
> are subscribed and see every message that comes across.
>
> My final comment is a repeat: This is the result of a communication
> problem, not one of an ethical or moral issue and it can (and will)
> be easily resolved.
>
> --
> Bri
> Livingston Evangelist (and yes, one of the top guns)
>
~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~
Jake Messinger 713-772-6690 jake@ams.com
Advanced Medical Systems, Inc. 800-324-8594 jake@uh.edu
Houston, Texas http://www.ams.com/~jake
~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~'`^`'~*-,._.,-*~
(Don't steal my squigglies)