> We are still having problems with all five of our Portmasters locking up. To
> recap, here are the symptoms:
>
> Unit will stop responding to all connections. Serial ports and ethernet
> ports are both unresponsive. Ethernet LED will show heartbeat, but nothing
> else. Diagnostic LED will be solid.
>
> Unit will usually come back up by itself after 15-45 minutes. After it
> comes back, uptime shows that the unit did NOT reboot.
>
> All Portmasters are connected to MultiTech racks, with a mixture of
> MT2834MR and MT1432MR modems. All Portmasters except one have all 30 ports
> connected. Interestingly, the one that doesn't have all ports full locks up
> MUCH less often than the others.
>
> Can anyone else think of things I can look at to help track down this
> problem? We're starting to get desparate here.. if these problems keep
> up, we're going to have to dump the Portmasters and buy something else.
> I'm convinced the Portmaster is a good product, and there must be *something*
> at this site that is hitting a bug in the Portmaster. I need to find out
> what that something is and eliminate it, or get the bug fixed. Whatever
> the case, I need to get it done fast.
>
> All ideas welcomed... Thanks. :)
>
Try pulling the last few (2 or 3) serial connections from each PM and see
if the problem goes away. If it does, then it is the "0.0.0.0" bug (maybe).
I am sure MZ will have something more specific to add, I only know what I
read.
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