Actually, I agree with that. Back at my last job we had an account
called 'support' for email handling. The philosophy was a bit different
than here, at Livingston each engineer answers email from our own accounts
are a responsible for what we say. We can't answer from a generic account
that anyone could use.
If you are writing from a generic account (support, root, webmaster, etc)
there is no name to readily tie to the mail and it naturally falls back
upon the organization. I agree that if someone is going to post an
opinion, it should be from their account, where they are responsible
for what they say.
If a president of similarly high-ranking person in a company posts, then
I can see how it directly ties to the corporation. That's one of the
things I don't envy at all, I would hate having to watch everything I say
to make sure it matched the party line.
-MZ
-- Livingston Enterprises Technical Support Phone: 800-458-9966 FAX: 510-426-8951 support@livingston.com <http://www.livingston.com/> 6920 Koll Center Parkway #220, Pleasanton, CA 94566