Thanks, I find you quite amusing.
And no, the customer is not always right, in fact, they are quite
frequently wrong. The trick is finding a way to make them realize they
are wrong. And anyone who does support who doesn't acknowledge the fact
that the customer is not always right will be rather confused at why
things sometimes don't work.
You seriously need to chill. And who said anything about talking to
customers or not? (And what kind of gramatical construct is that?)
If you can't take it when others experess their views, you are really
in the wrong line of work.
Personal statement, not the views of Livingston, etc, etc, etc:
Bite me, pinkboy. You have no slack.
I'd flame you, but there's no challenge in it.
Now, can this subject kindly just die?
-MZ
-- Livingston Enterprises Technical Support Phone: 800-458-9966 FAX: 510-426-8951 support@livingston.com <http://www.livingston.com/> 6920 Koll Center Parkway #220, Pleasanton, CA 94566