PortMaster--Getting Started  

       Your PortMaster Roadmap

1	Review available Lucent Remote Installation Services.
	For a description of remote installation services, see the section Remote Installation Services  on page 7.   If you decide to use one of Lucent's remote installation services, call Technical Support for an appointment before proceeding.
2	Check the contents of the carton.
	Use the labels on the boxes to verify that you received  PortMaster hardware required for operation  PortMaster Software CD  Installation guide   You must supply a cable for the console connection and standard Ethernet cable(s) not included in the box. Download additional manuals from the PortMaster Software CD, or view them and order printed copies at http://www.livingston.com.
3	Record the information you need for connection.
	Ethernet IP address		_____ . _____ . _____ . _____
	Ethernet IP netmask		_____ . _____ . _____ . _____
	IP address of default gateway		_____ . _____ . _____ . _____
	!root  Password		________________________
4	Connect a console to the PortMaster and start it up.
	See your installation guide or see the section Connecting and Starting Up Your PortMaster  on page 13.  Use the information in Step 3 above to set up the Ethernet connection.
5	Verify your network connections.
	Use the ping command to verify connectivity between your PortMaster and the default gateway router.   If you receive no response, recheck the configuration from Step 3 above and verify the following:  The host or router is running and is connected to the Ethernet network.  All cables are connected properly to the PortMaster.
6	Verify that the PortMaster has the latest version of ComOS® software.
	Go to http://www.livingston.com/forms/one-click-dnload.cgi to verify that the PortMaster has the latest version of ComOS. If an upgrade is unnecessary, proceed to Step 8.

       Worksheet

       Remote Installation Services

  The Lucent Technologies InterNetworking Systems offers two options for remote installation support over the telephone:

  Hardware Installation and System Software Configuration Service is included with the purchase of products from the Lucent InterNetworking Systems to aid customers who perform their own installations. Data networking experts can provide up to 1 hour of remote assistance. Technical support specialists configure remote units for maximum performance and test all routing connectivity. Service is available during standard business hours, Monday through Friday, 7 a.m. to 5 p.m. Pacific Time, excluding holidays.

  Network Design and Integration Services provide assistance other than standard installation and configurations. Professional services include network design, circuit provisioning, creating and testing filters, and configuration of multivendor products in your network. Pricing is based on an hourly rate and the number of units to be configured.

 

  Appointments must be scheduled with minimum 24-hour notice, Monday through Friday except holidays.

  For additional information about InterNetworking Systems Service Solutions, go to http://www.livingston.com/tech/support/services

	HARDWARE INSTALLATION AND SYSTEM SOFTWARE CONFIGURATION	NETWORK DESIGN AND INTEGRATION
	Included with product purchase from the Lucent InterNetworking Systems	Hourly rate
What Lucent Provides	Verification that unit operates to design specifications and works within the existing network environment.	Professional services beyond standard installation and configuration.
Network Design	Provided by customer or by Lucent via pre-sales agreement.	Completed by Lucent.
Circuit Provisioning	Provided by customer before installation.	Completed by Lucent.
Requirements	Customer unpacks, assembles, and connects console and cables.  Customer installs units.  Customer starts up unit and performs self-test.	Customer must have purchased InterNetworking Systems products or services.
Toll-Free Access to Lucent Help Desk	7 a.m. to 5 p.m. Pacific Time--up to 1 hour of support.	7 a.m. to 5 p.m. Pacific Time.
Configuration by Lucent	Set DIP switches.  Set global parameters.  Set Ethernet ports, async ports, and ISDN ports.  Netboot and upgrade ComOS.  Verify system configuration, network connectivity and options for items listed above.	OSPF or BGP routing parameters configured by Lucent.  Multivendor products configured by Lucent.  Verify system configuration, network connectivity and options for items listed above.
Setup by Lucent	Set up user table and location table, and enable modem table.	RADIUS user files set up by Lucent.
Configuration Backup and System Recovery	Designed and completed by customer.	Designed and tested by Lucent.
Filters	Completed by customer.	Filter list created and designed by Lucent.

       Troubleshooting

Password Override
If you forget or lose your password, follow this procedure to reset it:
1. Set DIP switch 1 up, and turn the power on.
2. At the login: prompt, enter !root.
3. At the Password: prompt, enter override.
4. Write down the 16-character challenge. Call Technical Support for the override password. Do not attempt another login as !root because doing so will cause the challenge to change.
LED Indicators--What They Mean
System LED (Single LED Next to DIP Switches)		Ethernet LED	T1/E1 Status LEDs (PortMaster 3 and PortMaster 4 Only)
Blinks off every 5 seconds--normal operation.		Red or amber--blinks during network activity.	Green	Red or Amber	Line Status
Other behavior--see installation guide.		Green--turns on when 10BaseT link is established.	off	off	Line is not connected.
			off	on	Line is attempting to synchronize with the switch.
			on	off	Line is operational.
			on	on	Line is physically synchronized. (PRI only)
DIP Switch Settings--What They Mean
PortMaster products are shipped with DIP switches set down--to the right for the PortMaster 4. The PortMaster 4 comes with DIP switches 1 and 2 only. The Office Router comes with DIP switches 1, 2, and 3 only.
DIP 1	DIP 2	DIP 3	DIP 4	DIP 5	Ethernet
Up (left)-- Console	Up (left)-- Netbooting	Leave down unless instructed otherwise by Technical Support	Up	Up	10BaseT
Down (right)--Normal operation	Down (right)-- Booting from nonvolatile RAM		Down	Up	10Base5 (AUI)
			Down	Down	10Base2 (BNC)
Debugging PPP Negotiations
To debug PPP negotiations using Lucent's PPP Decoder Ring, go to http://www.livingston.com/tech/support/dring.html.

 

Summary of Debug Commands

For detailed information about these commands, see the PortMaster Command Line Reference . Enter the set console  command to display output to the console.

set debug off

set debug Hex

set debug clock on|off

set debug ccp-stac on|off

set debug termination on|off

set debug mcppp-event on|off

set debug mdp-status|mdp-events|mdp-max on|off

set debug isdn|isdn-dframes|isdn D0|isdn-l1 D0|v120 on|off

set debug bgp-fsm|bgp-opens|bgp-keepalives|bgp-updates|bgp-notifications|bgp-errors |bgp-packets on|off

set debug ospf-hello|ospf-event|ospf-spfcalc|ospf-lsu|ospf-lsa|ospf-dbdesc | ospf-error |ospf-routing|ospf-max on|off

       PMVision

PMVision is a Java application you can use to configure, monitor, and manage PortMaster products.
PMVision Requirements
UNIX, Microsoft Windows 95, or Windows NT.  64MB RAM.  Sun Java Development Kit (JDK) or Java Runtime Environment (JRE) 1.1.4. JDK or JRE 1.1.6 is recommended. See the PMVision README file for information on obtaining and installing Java.
Installing PMVision
1. Go to ftp://ftp.livingston.com/pub/le/software/java and download the appropriate files for your system.
Solaris	get pmvisionVersion_solaris.tar
Other UNIX Systems	get pmvisionVersion_unix.tar
Microsoft Windows	get pmvisionVersion.zip
2. Run the installation.
Solaris	At the command prompt, enter  tar xvf pmvisionVersion_solaris.tar ./pmvision_install.bin
Other UNIX Systems	At the command prompt, enter  tar xvf pmvisionVersion_unix.tar mv*.jar Destinationdirectory mv pmvision Destinationdirectory more README_PMVision
Windows	Unzip the pmvisionVersion.zip file, run pmvision_install.exe, and follow the instructions in the installation application.  Install PMVision in the Windows Start menu, or create a desktop icon. See your Windows documentation for more information.
3. Start PMVision.
Solaris and Other UNIX Systems	At the shell prompt, go to the directory where PMVision is installed and type pmvision.
			Windows	If you installed PMVision in the Start menu, go to Start and click PMVision.  If you created a desktop shortcut, double-click the PMVision icon.
Connecting to a PortMaster
The PortMaster you are connecting to must have an IP address, netmask, and gateway assigned via the ComOS command line. See Your PortMaster Roadmap  on page 3.
1. Enter the PortMaster IP address, or select a saved PortMaster name from the pull-down list.
2. Enter the username and password--usually !root--and click Connect.
3. To connect to additional PortMaster products, repeat these steps. The active PortMaster is highlighted.
4. Shift-click or control-click to activate multiple connected PortMaster products.

       Subnet Mask Table

255.255.255	.252	.248	.240	.224	.192	.128
Subnet Bits	/30	/29	/28	/27	/26	/25
Hex	0xF8	0xF8	0xF0	0xE0	0xC0	0x80
Network Address	0	0	0	0	0	0
	4
	8	8
	12
	16	16	16
	20
	24	24
	28
	32	32	32	32
	36
	40	40
	44
	48	48	48
	52
	56	56
	60
	64	64	64	64	64
	68
	72	72
	76
	80	80	80
	84
	88	88
	92
	96	96	96	96
	100
	104	104
	108
	112	112	112
	116
	120	120
	124
	128	128	128	128	128	128
	132
	136	136
	140
	144	144	144
	148
	152	152
	156
	160	160	160	160
	164
	168	168
	172
	176	176	176
	180
	184	184
	188
	192	192	192	192	192
	196
	200	200
	204
	208	208	208
	212
	216	216
	220
	224	224	224	224
	228
	232	232
	236
	240	240	240
	244
	248	248
	252

       Connecting and Starting Up Your PortMaster

       First--Set up the console port and boot up.

  To connect your PortMaster to a terminal or terminal emulator via the console port (port S0 or C0):

  1. Make sure the power switch on the PortMaster is turned off.

  2. Attach the power cord to the PortMaster and to a properly grounded electrical outlet.

  3. Set your terminal or PC terminal emulator for the following:

  ¯ Transmission at 9600 baud, 8 data bits, 1 stop bit, and no parity

  ¯ Software flow control (XON/XOFF).

  4. Set DIP switch 1 up. For the PortMaster 4, set it to the left.

  5. Attach one end of the appropriate cable to the PortMaster console port (S0 or C0), and the other end to the serial port on the terminal or PC. Keep the connection simple.

  ¯ For a PortMaster 4 or an Office Router, use an RJ-45-to-DB-25 console cable. Attach the RJ-45 end to the router port and the DB-25 (female) end to the PC or terminal port. You might need an adapter for a PC. You might need to supply a gender changer for a terminal.

  ¯ For all other PortMaster products, use an RS-232 null modem cable.

  Use the following diagram to verify the minimum cable pinout required:

 

  Connectors:

 

  6. If necessary, set DIP switches 4 and 5 according to your Ethernet port type. See DIP Switch Settings--What They Mean  on page 9.

  7. With the appropriate cable, connect the 10BaseT Ethernet port on the PortMaster to an Ethernet hub, or connect the 10Base5 (AUI) or 10Base2 (BNC) Ethernet port to a transceiver.

  8. Turn the power on.

The PortMaster boots itself and displays a PortMaster Console login: prompt on the terminal or PC screen. If you do not see the login prompt, see the Troubleshooting Guide or call Technical Support.

       Second--Set up the Ethernet connection.

  1. At the login: prompt, enter !root.

  2. At the Password: prompt, press Return if you are starting your PortMaster for the first time. Otherwise, enter your password.

  3. At the Command> prompt, enter the following commands and press Return after each:

  Command> set ether0 address Ipaddress

  Command> set ether0 netmask Ipmask

  Command> set gateway Ipaddress of default router

  Command> save all
Command> reboot

       Contacting Technical Support

For all technical support requests, record your PortMaster model number and the ComOS version number for the technical support staff or your authorized sales channel partner.
For the EMEA Region
If you are an Internet service provider (ISP) or end user in Europe, the Middle East, Africa, India, or Pakistan, contact your local Lucent InterNetworking Systems sales channel partner. For a list of authorized sales channel partners, see the World Wide Web at http://www.livingston.com/International/EMEA/distributors.html.
If you are an authorized Lucent InterNetworking Systems sales channel partner in this region, contact the Lucent InterNetworking Systems EMEA Support Center Monday through Friday between the hours of 8 a.m. and 8 p.m. Pacific Time (GMT+1), excluding French public holidays.   ¯ By voice, dial +33-4-92-92-48-48.   ¯ By fax, dial +33-4-92-92-48-40.   ¯ By electronic mail (email) send mail to emea-support@livingston.com.
For North America, the Caribbean and Latin America (CALA), and the Asia Pacific Region
Contact Lucent InterNetworking Systems Monday through Friday between the hours of 7 a.m. and 5 p.m. (GMT -8). In North America you can schedule a 1-hour software telephone installation appointment by calling the technical support telephone number listed below. Appointments must be scheduled at least one business day in advance.   By voice, dial 800-458-9966 within the United States (including Alaska and Hawaii), Canada, the Caribbean and Latin America (CALA), or +1-925-737-2100 from elsewhere.   By email, send mail as follows:   ¯ From North America, the Caribbean and Latin America (CALA) to support@livingston.com.   ¯ From the Asia Pacific Region to asia-support@livingston.com.   Using the World Wide Web, see http://www.livingston.com.
PortMaster Hardware Warranty
The PortMaster comes with a 1-year warranty for hardware--including resident system software--beginning on the date of product installation or 3 months from the original ship date, whichever comes first.   The hardware warranty includes remote telephone support between 7 a.m. and 5 p.m. Pacific Time, Monday through Friday, excluding holidays. The warranty also includes advanced replacement of parts for hardware failures. Next-business-day delivery is available if the request for advanced replacement is received before 3 p.m. Pacific Time, Monday through Friday excluding holidays.   Enhanced warranty options are available for 24-hour remote technical support and onsite services. For descriptions and pricing, see http://www.livingston.com/tech/support/services.
Technical Bulletins
To receive postings about technical bulletins from the Lucent InterNetworking Systems, sign up at http://www.livingston.com/tech/bulletin.
PortMaster ComOS Software
Information about new releases is available at ftp://ftp.livingston.com/pub/le/doc/release. Please obtain and read the release note information before upgrading.   ComOS upgrades and images of PortMaster software are available by anonymous FTP from ftp://ftp.livingston.com/pub/le/upgrades.
PortMaster Training Courses
Lucent InterNetworking Systems offers hands-on, technical training courses on PortMaster products and their applications. For course information, schedules, and pricing, visit the Lucent InterNetworking Systems website at http://www.livingston.com, click Services & Support, and then click Training & Certification.