InterNetworking Systems Service Solutions Service Agreement Submission The following Service Offers are generally available for all PortMaster® products: Warranty Plus Extended Hardware Warranty Extended Warranty Plus Network Design and Integration On-site Services through Lucent's NetCare® Services To ensure accuracy and proper handling of customer information, you must complete, sign, and FAX your Service Maintenance Agreement Form to the Service Contract Coordinator. The following sections of the Service Maintenance Agreement will need to be filled in prior to submission to the contract coordinator: Your address and billing information Quantity, Product "Family" Type, "Chassis" Serial No. Ordering Code, Number of Years, Annual Maintenance Charge Credit Card Number or Purchase Order Number, Service start date Authorized Customer Name and Signature For further information, inquiries, or quotes on InterNetworking Systems Service Solution contact: Josselyn Boudett Service Sales Manager jboudett@livingston.com Tel. (925) 730-2646 Fax (925) 730-2510