MOST of them have problems, especially with very large mails.
They can surf all day long, but hit send & receive, there's a good chance of
getting disconnected. There is something extremely peculiar about MSMail in
general...
I don't say this happens all the time (or I doubt we'd still have 2,000
customers <smile>) but often enough to be a pita for our support team. The
symptoms are too weird to contemplate. I had one customer, whenever they
received a forwarded e-mail, from a particular person, they could never
download it. Forwards from other people, no problem. Normal mail from that
person no problem.
Another customer's mailbox was guaranteed to hang, if they got a mail from a
particular mailing list (which I subscribed to myself to try to find out
what the problem was, and it hung my mailbox even on the LAN, but only 1 in
maybe 10 times).
I've given up completely trying to figure out what the problem was/is (I
went through those messages bit for bit, there was NOTHING unusual about
them!).
Basically, I don't trust MSMail - OE - Outlook.
I'm telling you all this, because I DON'T use a Portmaster at all - just NT
RAS. I joined this list because I'm in the process of upgrading to PM's.
You have my sympathy, because I think you'll be drawing a pension sooner
than you get to the bottom of this particular problem...
Regards
Bob
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