> I have an IBM Aptiva user with the Lucent k56Flex modem that can't get
> connected to our PM3 running 3.8 ComOs. He used to be able to get
> connected, albeit at SLOW rates so I suggested he upgrade his firmware. He
> downloaded and installed version 5.18 of the firmware, and ever since then
> he can't connect at all. He is one of our new users, and still has an
> account with another provider where he is connecting without a problem at
> 28.8 to 31.6kbps with the new firmware. I've suggested adding the commas,
> but it didn't help a bit. I monitored his connection from here, and our PM3
> just isn't able to sync up with his modem. It never even gets to the user
> id prompt. Anybody have any suggestions for this one?
He's using a different connectoid isn't he. 8) redo the connectiod and
the links to the modem should work again.
I'd advise updating to 5.32 or 5.39, as I have one user that did so and
has much smoother connections.
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