Re: (PM) 3.8.2(?) problem...

CYGNET Support (support@granite.cyg.net)
Fri, 12 Feb 1999 16:34:12 -0500 (EST)

I have seen this and I have taken the bold step of considering 3.8.2 junk.

Eugene

___________________________________________________________________
CygNet Technical Support
(519)273-9262 Option #9

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The future has arrived; it's just not evenly distributed.
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On Fri, 12 Feb 1999, Mark Halsall wrote:

> Has anyone seen problems where users were happily dialling in,
> connecting, and leaving footprints all over the Internet, but then couldn't
> even access their homepage?
> Here's what's going on:
> User dials in, gets connected. Their browser gets launched, tries to go
> to their homepage. Browser comes back with a message that it couldn't
> connect to the site. I dialled in using thier account, got the homepage no
> problem. They claim to have touched none of the settings, and that it just
> suddenly stopped working. The Portmaster in question was up and running
> 3.8.2 for 35 days before a rash of these calls came in. I rebooted it, with
> no change. show line0|1 shows absolutely clean lines. Routing tables look
> the same, too. On the user's PeeCee, winipcfg shows that they are getting
> all the info that they need to connect. I've looked at everything that I
> can think of, and have been unable to even reproduce the problem.
> The one other thing that I've noticed with the box is that even after
> rebooting, I can't get into it anymore with PMVision. The username and
> password are correct, I've reset all connections at and around port 1643,
> but when I try connecting, the process freezes. I can connect to our other
> PM3 without a problem.
> I'm out of ideas. Anyone want to take a stab at it before I talk to
> Lucent tech support?
> Thanks for your time,
> -Mark
>
> --
> Mark Halsall mark@hcca.ohio.gov
> Internet Specialist, Hamilton/Clermont Cooperative Association
> (513) 931-7120, x20
> Personal email should go to <mailto:mhalsall@io.com>.
>
>
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