> From: "I don't work for Lucent RABU" <livingston@iav.com>
> Date: Thu, 11 Feb 1999 00:27:47 -1000 (HST)
> Subject: (PM) LT Modem installation
> computer store sells a computer with LT modem
> LT modem software is installed
> Com1 and Com2 are on the Motherboard normal assignments
> LT modem is on Com3 IRQ10
> Hey, I noticed that ltport is _not_ loaded.
First mistake. In Win98 ltport should NOT be loaded.
> Symptoms:
>
> any attempt to communicate with modem in windows gives Open Port: Port
> already open. there is no driver loaded for the comm port. installing,
> reinstalling, registry edits, mystical incantations all fail to resolve
> the situation.
Was the modem working when the PC was first used from the store? If so,
then someone did something to break the installation. If not, then it
should be returned to the store.
> Solution:
>
> FINE! I've tried nearly every trick known to get this bastard working.
Time to learn some more, I guess. Please don't call our modem names!
> Loaded firmware 5.39, 5.32, WinMod v90 (forgot to mention this is win98
> and a Jaton winMOD). Now I get a flash, or was that some girl passing by?
> hmm, anyhow, I start thinking that the modem soft is there, the port
> /virtual comm driver is there, but they aren't communicating. Then I
> think about the IRQs and how those can NOT be changed in Win98. *zing* At
> the moment I had the winMOD installed, so I went to the directory that
> contained the .inf / .vxd / etc from the installation. then I edited
> the ltport.inf to change the comm settings originally 2F8-2FF (com2) and
> IRQ 3 to 3E8-3EF and IRQ 10 to match what the modem thought it was set to.
ltport.inf has absolutely no effect in Win98. That file is there only for
NT4.
> Installed the port again, add/remove hardware and have disk and all that
> fun stuff and selected the lt port. Once that was set, *BAM* as Emeril
> will say, modem starts to respond.
In other words, you did a normal inf-driven installation and the modem
worked. What is so remarkable about that?
> Summary:
>
> Installation of LT_modem.
>
> get latest known working drivers. current 5.39 (11 Feb 1999 is todays
> date) run that file, but do NOT allow setup to run.
Why not? We worked hard on that setup program, and for a very good
reason! It automatically deletes any crap that was left around from
previous misguided installation experiments, copies the right files to the
right places, causes the modem to be detected and enumerated again, and
lets the Windows class installer install the modem properly. The only way
this will fail is if hardware is broken, files are missing, or there are
simply no resources available for the modem.
If your Lucent Windows modem is working fine and you want to try a
different driver without changing the modem inf file, then and only then
may you skip the setup program. Simply copy ltmodem.vxd to
\windows\system. (Or for NT4 replace ltmodem.sys.) Richard G, it might
help people if you'd update your advice page with this information.
> Most likely it'll unzip to /windows/temp or whatever your temp directory
> is set.
>
> Go to this directory and edit the ltport.inf... It helps is the modem
> software/firmware is already installed and you know what comm port and IRQ
> it's trying to use. With this information edit the ltport.inf to reflect
> these settings.
NO, NO, NO! Again, this is only there for NT4.
> Using Add/Remove Hardware manually install the lt port.
NO! This is never necessary.
Sorry for getting so excited, but wouldn't you? You didn't even try
running setup. I don't know why the modem wasn't working originally, but
removing and reinstalling it fixed the problem.
-- Ed Schulz edschulz@lucent.com - To unsubscribe, email 'majordomo@livingston.com' with 'unsubscribe portmaster-users' in the body of the message. Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>