Re: (PM) Modem data collection utility
pmaster@sentex.net
Tue, 09 Feb 1999 02:45:45 GMT
>>As an example, after upgrading some of our racks to 3.8.2, I was able to
>>use the data to see that over the three day window following the upgrade,
>>our average connection speeds [1] to the upgraded modems increased while
>>average connection speeds to non-upgraded pools were rather stagnant.
>>
>>We've been using a package called "AccessRamp" for several months now.
>>Currently, AccessRamp dialers are only available for the Win95 platform.
>
>I recently received a flyer for a product called Rescue (www.rescueme.net).
> It looks like it might be very useful for ISPs who have customers with
>problems.
>
>I do have reservations about it. It seems that with MS IE 4.0 their
>service/product can pull all version and configuration information off a
>PC! Seems they can't do it with Netscape...hmm.
What would be really useful would be either a) a method of sending retrains
and renegotiations to syslog or even better b) capturing the retrains and
renegotiations in the radius detail... That way we can identify customers
who are potentially having problems, and perhaps find out what modems are
not working with the PM3... In general, some better ways to track modem
performance and look for potentially bad modems would be very useful.
Right now, there is no way to find out if a DSP is going bad, or is under
performing by a significant margin...
---Mike
Mike Tancsa (mdtancsa@sentex.net)
Sentex Communications Corp,
Waterloo, Ontario, Canada
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