DOSBS has been tested and verified both with PRI and CT1 on PM3s
running 3.7.2 code for the following TA's at Msen:
Courier I-modem
Motorola Bitsurfr
3com CompactIQ
3com Office Connect
Proteon GT70 series
That Webramp THING
Netopia
ADC Kentrox Pacesetter (Veloce)
I think it works fine, neh?
> I believe the I-Modem is at fault; my gripe there is
> Livingston using outdated compatability information and refusing to
> update the test or (heaven forbid) try to find a workaround.
I beg your pardon? I know more about ISDN that I ever wanted to due
to problems with various TA's and having to deal with Ameritech CTG,
ISDN Provisioning, SARTS and other groups I wish I never heard of.
Livingston has been nothing but helpful in troubleshooting interoperability,
provisioning and translation issues. This includes the bug-fix for
the rather annoying "routine exercise" bug that Msen helped debug a
couple of revs ago.
Give them the information they need to solve the problem. If necessary,
get Livingston and the other vendor talking.
I will agree with you about the problems with the e-mail support group.
Contact the main support # - you'll get better support.
Also let your sales rep know about your problems.
> The customer tells me that Adtran support told him that his ISP is
> hanging up on the second channel,
At which point you'd see output on debug isdn or isdn-d.
> that Adtran only attempts one connection,
This behaviour is lame. The telco (at least Ameritech) is often
responsible for refused calls - the TA needs to be persistant.
> DOSBS is only a problem with the Courier I-Modem, so far as I know.
It works fine.
That being said, make sure you're using a semi-recent version or
even try REVERTING to a previous version. Much like Motorola,
the Courier I-Modems seem to go through the rev dujour.
> Although we have a fairly large percentage of ISDN users, the number
> that have dual-channel service _and_ use both channels in the way this
> guy does is probably very small.
We have many users who use Motorola Bitsufr Pros in exactly this
fashion. They have never had this problem. Datapoint.
> Christopher Masto Director of Operations NetMonger Communications
-- Jeffrey Haas -+- jmh@msen.com -+- http://www.msen.com/~jmh /\/\sen, Inc. "Michigan's Best Run Internet Service Provider." - To unsubscribe, email 'majordomo@livingston.com' with 'unsubscribe portmaster-users' in the body of the message. Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>