Re: (PM) Incorrect Acct-Termination-Cause

Dick St.Peters (stpeters@NetHeaven.com)
Sat, 25 Jul 1998 01:15:42 -0400

> > This is something we noticed a while ago. It was described to me at the
> >time by Livingston tech support as being correct. What they say is that a
> >lost connection due to something like pulling the line out of the back of
> >the user's modem while it's connected results in the telco issuing a
> >disconnect to the PM. It's as if the user at the other end of the phone
> >hung up the line. So, it's called a "User-Request" disconnect.
>
> Yes but there are different "User-Request" disconnects. I hacked my copy
> of radiusd so that it can rudimentarily decode the Vendor-Specific attributes
> in the logfiles (I was really curious :)) and this is what I see:
>
> $ grep Vendor-Specific detail | sort -u
> Vendor-Specific = "V307:T2:L14:Host Request"
> Vendor-Specific = "V307:T2:L14:Idle Timeout"
> Vendor-Specific = "V307:T2:L14:Lost Carrier"
> Vendor-Specific = "V307:T2:L29:User Request - PPP Term Req"
> Vendor-Specific = "V307:T2:L36:User Request - Call Circuit Closed"
> Vendor-Specific = "V307:T2:L39:User Request - Normal LAPM Disconnect"
> Vendor-Specific = "V307:T2:L40:User Error - PPP NCP Active to Request"

This shows up in my syslog too, thank god.

45 minutes ago, the CLEC from which I get my largest PRI bank rebooted
its switch, dropping all users. The sessions all show up in my radius
log as ending with User-Request. They show up in syslog as

Jul 25 00:27:21 sspm2 portmaster: port S0 terminated - User Request - Call Circuit Closed

I have a real problem with this being logged as a "user request".

Termination causes should describe _what_ happened; they shouldn't
assume anything about _why_ it happened.

Attributing "call circuit closed" to a user request is in the same
class as Netscape reporting "server does not have a DNS entry" instead
of something sensible like "server's DNS entry could not be found".

--
Dick St.Peters, stpeters@NetHeaven.com 
Gatekeeper, NetHeaven, Saratoga Springs, NY, 1-800-910-6671 (voice)
Saratoga/Albany/Amsterdam/BlueMountain/BoltonLanding/Cobleskill/
Greenwich/GlensFalls/LakePlacid/NorthCreek/Plattsburgh/...
	  Oldest Internet service based in the 518 area code
-
To unsubscribe, email 'majordomo@livingston.com' with
'unsubscribe portmaster-users' in the body of the message.
Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>