(PM) Losing an ISDN 128k customer to GTE

David Fisher (dave@fidalgo.net)
Fri, 24 Jul 1998 11:36:33 -0700

Hi,

I recently signup a customer to 128k ISDN, he has a 3com
ISDN modem, not sure the exact model, he is getting about 11k/sec.

He tried the service with GTE the other day, and he gets 16k/sec,
GTE claims it is due to their T3 line. But he was ftping from our
local UNIX box, which is connected to our LAN, so it doesn't go
through our T1.

Unless I can figure out how to get his k/sec up, I will lose him to
GTE, since the pricing is competitive. He is connecting at 128k according
to our records, but I am thinking that GTE, which uses Ascends, support
a compression that my Livingston PM3's do not.

What does everyone else get k/sec wise, those not using the STAC
compression, which I do have installed, but I believe it only works with
the Livingston Office Router. I am using ComOS v3.8b17.

Any help in this matter would be appreciative,
-dave
------
David Fisher, Owner/Administrator Skagit 360-428-3720
Fidalgo Networking, Internet Services Whatcom 360-708-9296
1725 Continental Place, Suite B San Juan 360-378-7671
Mount Vernon, Washington 98273-5640 Fax 360 416-0471

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