Re: (PM) SECURITY PROBLEM.

John Nowack (john@tremont.dpc.net)
Thu, 9 Jul 1998 14:02:11 -0500

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Maybe in reply to: Rick Smith: "(PM) SECURITY PROBLEM."

>For the benefit of the person looking at the ticket, they need to know
>what platform you're sitting at. If it's all platforms, they'll note that
>in the ticket as well.
I assume it is like our phone firewall. They have a list of standard
questions that they have to have the answer to before they can refer a
problem up the line. They have been intimidated such that they almost
always ask even if they know it doesn't matter :).

John

--
John Nowack
john@dpc.net
DPConsultants, Inc.
Sys Admin -- dpc.net
309-925-2451
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Next message: Chad Schwartz: "Re: (PM) Modem not answering"
Previous message: Chad Scott: "Re: (PM) SECURITY PROBLEM."
Maybe in reply to: Rick Smith: "(PM) SECURITY PROBLEM."