> I too have called Lucent many times about this problem and have got the
> standard "when it happens, call us and we'll look at it". Since the routers
> are at the customer's locations for them to use and not there to help Lucent
Having been in the debug business for many years, it is difficult to track
and fix a problem unless you can see it when it happens or you can
successfully duplicate it.
> OR-Us is "100% bullshit", however, on these two issues, Lucent seems to
> totally ignore us. I can see why Jon makes the assumption that these
It doesn't sound like they are ignoring you. I would tell you the same
thing, as soon as it happens, callus, we will log in and check it out.
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Jake Messinger ph:713-772-6690 Lucent Dealer
AMS, Inc. fx:713-774-3498 Medical Billing
8300 Bissonnet #400 jake@ams.com Internet Services
Houston, Texas 77074 www.ams.com/~jake Business Management
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