Re: (PM) Modem connection difficulties

System Administration Staff (root@mwis.net)
Mon, 22 Jun 1998 16:07:21 -0500 (CDT)

I doubt it - it's an intermittent problem. I've had people install the
DUN update (results pending), but the problem is only getting worse -
another 3 or 4 calls today.

Steve Dispensa
Systems Administrator
Midwest Internet Services

On Mon, 22 Jun 1998, Ed Seiler wrote:

> Sounds like no TCP/IP to me.
> check to make sure that DNS is disabled in
> control panel/network/tcpip/properties/DNS tab
> If they have the Bell internet service number in TCP/IP properties, then
> it will probably play heck with your dialin.
> Bell have a proxy set somewhere in the browser? That'll do it every time.
> Also check your syslog and see if it is getting assigned an ip.
> When in doubt, delete everything in the Network section of Control panel
> configuration stuff and dial up adapter in Add/Remove Programs/Windows
> Setup and reload everything. (won't fix the proxy checked).
> I had one where there was a proxy client installed and finally stumbled
> on it in the control panel. The machine was bought at a Microsoft antique
> sale.
>
> Ed
> RCIA <<Relatively Cheap Internet Access>>
> Redmond, WA
>
>
>
>
>
> >I've noticed a disturbing new pattern of connection problems forming with
> >my users. I'm running PM3's with ComOS 3.7.2 and K56Flex modems installed.
> >
> >A caller will dial in and get connected at good speeds (40+ K with a Kflex
> >modem, 33.6 with a V.34). However, _often_ she will not be able to
> >transfer data. No name resolution, no pinging (name or number), etc. She
> >seems to be assigned an IP address (winipcfg in Win95) as well as name
> >server address, all of which are correct. The darned connection just
> >refuses to transfer data. This user states that the same problem happens
> >with both her Jaton Modulator56 (rockwell chip) and her Atlas 33.6 on two
> >different boxes, but with the same phone line. And (of course), she can
> >connect to the local Bell internet service at light speed every time.
> >
> >The bad part - she's an example out of a group of about 10 such calls I
> >fielded this week. Any ideas?

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