>I've noticed a disturbing new pattern of connection problems forming with
>my users. I'm running PM3's with ComOS 3.7.2 and K56Flex modems installed.
>
>A caller will dial in and get connected at good speeds (40+ K with a Kflex
>modem, 33.6 with a V.34). However, _often_ she will not be able to
>transfer data. No name resolution, no pinging (name or number), etc. She
>seems to be assigned an IP address (winipcfg in Win95) as well as name
>server address, all of which are correct. The darned connection just
>refuses to transfer data. This user states that the same problem happens
>with both her Jaton Modulator56 (rockwell chip) and her Atlas 33.6 on two
>different boxes, but with the same phone line. And (of course), she can
>connect to the local Bell internet service at light speed every time.
>
>The bad part - she's an example out of a group of about 10 such calls I
>fielded this week. Any ideas?
Do these users have their equitment pointed at a DNS server?
jer
Ameritech, Our Link To Disaster
"On a day no different than the one now dawning, Leonardo drew the first
strokes of the Mona Lisa, Shakespeare wrote the first words of Hamlet, and
Beethoven began work on his Ninth Symphony." And Windows98 Crashed!
-
To unsubscribe, email 'majordomo@livingston.com' with
'unsubscribe portmaster-users' in the body of the message.
Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>