Re: (PM) * Whining about v.90 *

Stephen Fisher (lithium@cia-g.com)
Thu, 11 Jun 1998 18:12:19 -0600

This reminds me of what some vendors do.. have public bug/fix tracking
databases on their web sites. Great idea.

On Thu, Jun 11, 1998 at 11:20:47AM -0500, jason_port wrote:
> Ok, I've heard the "whining" and I've heard the complaints, and I've
> heard the requests for constructive criticism.
>
> I'd have to agree at least in small part about wanting more
> information. Now, I understand that having dates probably won't make
> much difference. However, I do see the points being made that a bit
> more insight into the process might help calm us down.
>
> How about it, Lucent? Think we could maybe just get some kind of brief
> periodic report? Like, perhaps weekly? Informal, even!
>
> Maybe even just something like:
>
> "This last week, we have mostly been working on resolving the strange
> v.34 problem that popped up again."
>
> "...This week we have fine-tuned the v.90 interoperability with the
> Rockwell chipset."
>
> "And now, this week, the unusual problems with Sportsers were isolated
> and (hopefully) resolved."
>
> ETC.
>
> Total silence is perhaps slightly unnerving, even though I know the code
> is going to be worth the wait. And this is just a thought, so don't
> flip out if you think it is a bad idea!
>
> Jason Byrns
> Dial-Up Services Manager
> ispi of Lincoln
>
> P.S. THIS ALL MEANS that you (Yes, this means YOU!) must DEFINITELY
> remember to inform Lucent of ANY problems with the beta versions you are
> using. Give them as much feedback (constructive!) as possible to help
> them track down problems and fix them!
> -
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-- 
 - Steve
  - Systems Manager
  - Community Internet Access, Inc.
  - Gallup and Grants, New Mexico
-
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