Re: Fw: (PM) Stuck Modems on PM2E

Grant Hopwood (techmaster@trip.net)
Fri, 05 Jun 1998 13:16:58 -0500

Yeah, we get this as well infrequently with our MP-16's.

We have them hooked into apc smartups, for remote on/off switching. Luckily
for us, when a DTR line gets stuck high like that, that line becomes
"busy", and the hunt sequence rolls over.

At 08:05 PM 6/5/98 +0400, you wrote:
>
>We have the same with Zooms. The problem looks like the following: 4 lines
>in a hunt group work OK, 6-7-8-etc.-th lines work OK, 5-th line doesn't
>work. "Doesn't work" mean that user modem get connected but never get
>login prompt - untill modem power switch off/on. PAP doesn't work too. For
>system it looks like waiting for "USERNAME". After reset "login:" arrives
>and everything works. For a while. Then the problem re-arises again -
>till next re-powering. This is for one particular port. Switching the
>phone line from 5-th modem to 6-th - .. etc. leads to the stuck 5-th modem
>independently from the phone line. Switching the modem from the 5-th port
>to 6-th - ... etc. leads to the stuck 5-th modem independently from the
>particular modem. Looking at the thread I would assume that changing
>the modem wouldn't help too. Any cure?
>
>Unfortunately we can't change our modems for PM3 as PM3 doesn't work with
>our telco's ISDX switch and Lucent engineers can't help with this. Too.
>
>
>On Fri, 5 Jun 1998, Portmaster User wrote:
>
>> Hi,
>>
>> I Have the same problem with BOCCA V.34 rack modems. Someone knows
>> why it happens? PM3 have the same problem?
>>
>> Hugs,
>> Alejandro
>>
>> > I have the same type of problem but with BOCA V.34 rack modems.
>> >
>> > It would lock up, usually onhook but the dcd light would be on so the pm2
>> > would never acknowledge the call. Also I cannot simply turn off the
modem, I
>> > have to remove the power cable as the pm2 will keep it powered.
>> >
>> > Luckily it only happens once in a while. I can't wait until I replace my
>> > analog pool with a pm3.
>> >
>> > Mike
>> > -----Original Message-----
>> > From: qcislands net gated newsgroup feed <qcinet4@ccstores.com>
>> > To: portmaster-users@livingston.com <portmaster-users@livingston.com>
>> > Date: Thursday, June 04, 1998 7:18 PM
>> > Subject: Re: (PM) Stuck Modems on PM2E
>> >
>> >
>> > > >Subject: Re: (PM) Stuck Modems on PM2E
>> > > >Date: Thu, 4 Jun 1998 17:52:58 -0400
>> > >
>> > > >Jake,
>> > >
>> > > > I've got 4 US Robotics MP-16's (basically 16 Courier modems in
a rack
>> > > >mount box). My only solution so far is to toggle the power on the
>> > modems,
>> > > >not the portmaster.
>> > >
>> > >I've had a similar thing happen to 3 GVC modems. I not only had to power
>> > >down the modems, but also remove the RS232 cables as it seemed to
keep the
>> > >modems powered up.
>> > >
>> > >Sent the 3 GVC modems out (RMA) and GVC replaced them.
>> > >
>> > >Hasn't happened again.
>> > >
>> > >FWIW
>> >
>---------------------------------------------------------------------------
>> > -----
>> > >Jim Pazarena, webmaster - qcislands.net mailto:paz@qcislands.net
>> > >Box 550 - 405 2nd Avenue http://www.qcislands.net/paz
>> > >Queen Charlotte BC
>> > >CANADA V0T 1S0 (250) 559 4443
>> > >
>> > >-
>
>
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